Disclaimer
What is BLEMISHED?
Product codes ending in "-1(S)" or "-2(S)" are blemished. These products are new and unused with superficial blemishes that may include, blisters in the finish, scratches, dents, stains, discoloration, rust or pitting on metals, imperfect glazes, non-structural repairs such as putty in nail holes, or other surface marks.
"-1(S)" product has minor blemishes and "-2(S)" product has moderate blemishes and/or minor repairs. The irregularity does not affect the playability or sound quality of the instrument.
Product codes ending in "-3(S)" and "-4(S)" are also new and unused, but came to manufacturer needing repairs. If it's a "-3(S)," the product has been repaired, but if it's a "-4(S)," it will still require significant repairs when received by the customer.
Product codes ending in "PROP" are unable to be played and are for display purposes only.
SPECIAL NOTE ON STRINGS:
There is no warranty on strings. Manufacturers recommend that you change the strings on your instrument as soon as you receive it. Your instrument has completed a long journey before it ever begins the final leg to your home. During this time the elements affect the strings and may shorten their lifespan. It occasionally happens that a string will fail during that final leg of the journey. Therefore, it is recommended that you purchase a replacement set of strings and consider changing your strings soon after it arrives. If you are a student you may want to change your strings every 3-4 months. If you are a rock star you may need to change your strings every week. If you store your instrument, you should consider changing the strings when you pick it up again.
Please note:
For safety during shipping, the manufacturer don't tune the instruments before sending them to customers. Return policy A 15% handling charge is levied against all authorized returns except those due to our error. Unauthorized returns are subject to a 35% handling charge.